What’s the secret sauce for a thriving product Community of Practice (CoP)? While there are many ingredients in the recipe—which can include things like clear guidelines and regular rituals—one of the most critical ones is the sponsor. Like the customer who orders a dish (and pays for it) in the restaurant, the sponsor provides the reason for a community to exist and supplies the resources for it to be successful.
Read MoreHow much time do you spend communicating with the other people in your organization? Chances are, it’s not enough. Megan Murphy, VP of Product at Hotjar, told the MTP Engage Leadership Forum that she spends 50% of her time on internal communication. This was such an important tidbit that I called it out as a key learning in my blog recap of the event.
Communication is one of those tricky skills. Since we all do it all the time, we tend to think we’re much better at it than we actually are. But there’s often a gap between the way we view ourselves as communicators and the way our teams view us. Here are a few of the most common communication problems I see in product organizations.
Read More
